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Returns & Exchange Policy

 

The AG Guarantee

We understand that returns are sometimes necessary for a wide variety of reasons. As part of our ongoing mission to provide the best customer service possible, Amour Gifts will accept returns on faulty and non working items within 7 days of purchase with receipt.

If an item does not perform because of a manufacturer’s defect, then return it to us. We’ll replace it without charge.

Items that cannot be returned

  1. Adult DVDs
  2. Books
  3. Comic Books
  4. Massage Oils
  5. Lubricants of any kind
  6. Edibles 


How To Return An Item

For your convenience, we’ve streamlined the returns process to make it as quick and convenient as possible. Just follow these simple steps:

Click here to return the item Online. Just follow the easy directions on your screen. Our trained specialists will contact you within 24 hours to complete the process and answer any questions you might have.

3. If you prefer to mail in your returns please contact customer service so that we may email you a returns form. After receiving the returns form you will mail it to the following address listed below.

Amour Gifts

Returns Department

41843 10TH ST W

UNIT A

Palmdale, CA 93551

Please allow up to 3 weeks for us to receive and process your return. If you have a question at any time regarding the status of your return, you can request an update by Contacting our Customer Service Department.

1-661-241-8860


Exchanges: 

Exchanges can be made for any unopened items. Customer is liable for all shipping cost.